General Motors Service Policies And Procedures Manual PDF: General Motors Service Policies And Procedures Manual Doc: General Motors Service Policies And Procedures Manual.
General Motors Company U.S. Consumer Privacy Statement Last modified: January, 2018 Scope Your privacy is important to General Motors Company (“GM” or “we”) as is your trust in GM’s products and services. We want you to know that the information you share with us will be treated with care. This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us. This Privacy Statement applies to personal information we obtain from and about individuals interacting with GM and its websites, products and services. It does not apply to personal information we obtain in our capacity as an employer. This Privacy Statement covers all GM controlled subsidiaries and affiliates in the U.S.
Except for General Motors Financial Company, Inc. Which has its own Privacy Statement. Certain products and services may be subject to other privacy statements independently or in combination with this Privacy Statement and should be reviewed by the consumer, for example OnStar, LLC’s can be viewed at, Maven Drive, LLC’s can be viewed at, and mobile applications may have separate privacy statements, as described in the Mobile Applications section below. Key points about our information practices Collection We may collect information about you and your vehicle, such as name, address, email address, phone number, vehicle identification number (VIN) and vehicle performance data through your use of our products or services, and through GM affiliates, dealers, GM licensees for consumer merchandise, GM partners and others who provide information to us. See below to learn more. Use We may use your information to provide products and services, to maintain customer relationships, for safety and product research purposes, to provide customer and vehicle support and service, and for marketing. See below to learn more.
See below to learn more. Third Party Products and Services Through the use of GM products and services, you may be able to access third party services, applications and websites not controlled by GM or covered by this Privacy Statement. See below to learn more. GM Dealers GM and GM dealers are separate legal entities with their own privacy practices. For questions about your dealer's privacy practices including opting out of marketing communications from your dealer, please contact your dealer directly. See below to learn more. Access and Update You may access your online accounts to update your information or you may contact us to learn about how to do so.
See below to learn more. California Privacy Rights California residents have certain rights regarding the personal information we disclose to third parties for their own marketing purposes. See below to learn more. Security Measures We maintain reasonable and adequate security controls to protect your information and require our service providers by contract to do the same. See below to learn more.
Retention We keep information for as long as necessary to provide our products and services, operate our business, and comply with legal obligations. See below to learn more. Children's Privacy GM websites do not target or knowingly collect any information from children under the age of 13. See below to learn more. International Data Transfers We maintain appropriate protections for cross-border transfers as required by law for international data transfers. See below to learn more.
Contact Us If you have concerns or questions regarding GM's consumer privacy practices or this Privacy Statement, please contact us at 1-866-MYPRIVACY (1-866-697-7482). See below to learn more. Changes We may update this Privacy Statement from time to time.
We will do so by posting additions or modifications to this page. See below to learn more. Information Collected As you interact with GM, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you or your vehicle as further described below.
You may provide us with information about you or your vehicle through a number of sources: GM websites, applications, product and related events, surveys, social media platforms, sweepstakes entries and through our customer call centers. We also collect information that is publicly available. For example, we may collect publicly available information you submit to a blog, a chat room, or a social media platform like Facebook, Twitter or Google+ and we may use your information for the purposes set out in this privacy statement.